Helping.

Your computer(s) and laptop(s) are essential tools regardless of whether you are a student, working at home, a small business, charity or organization.

Your IT equipment should be treated in the same way as you do your car. It needs regular service, a good cleaning from time-to-time, and to be used with care. All of these things can contribute to ensuring it lasts a long time and performs well in its day-to-day use.

I have experience using and servicing computers and laptops since the IBM PC was first introduced in 1981!

Image Attributes: By Rama & Musée Bolo

IT Training / Help Desk

On-Site, At Home, or Remote

General trouble-shooting and problem solving for computer hardware, computer software or network issues.
Training and general help with Microsoft products such as Windows, Microsoft Office (Word, Excel, PowerPoint).
Training and technical support for office collaboration systems such as Office 365 and Google Workspace.

IT Support Services

On-Site, At Home, or Remote

I use Getscreen.me to do remote desktop support.

For training I would normally use Zoom so, with your permission, I can record the training session and then send it to you afterwards.

Remove / cleanup malware and viruses from your computer's hard disk and repair software as required.
Check and apply software and security updates to all licensed software on your computer.
Performance tuning (software and Windows settings) to help speed up your computer.
Install new hardware to help boost your computer's performance, increase storage capacity (memory and disk storage), or to repair faulty components.
Set-up new computer and/or new software.
Installation, tuning and trouble-shooting for home networks or small office networks (router, Internet access, VPN, WiFi password setup, etc.)
Installation, customization, and technical support for office collaboration systems such as Office 365 and Google Workspace.