To determine whether you have a potential claim, we’ll need your contact information; the make, model and year of your vehicle; the general nature of your vehicle’s defects, and its servicing/repair history. It’s easy to share this information via our online form.

You cannot legally recover compensation for your defective vehicle unless you continue to be the vehicle’s owner or lessee.

DO NOT SELL OR TRADE IN YOUR VEHICLE BEFORE YOUR CASE IS FULLY RESOLVED OR SETTLED.

If we resolve your case, you can get a cash settlement or your vehicle repurchased, including your down payment, trade-in value, monthly payments and taxes. So long as your car is safe to drive, continue to use your vehicle while we work on your case.

If your vehicle continues to have the same problems for which you made your claim—or it starts to exhibit additional defects—YOU MUST TAKE THE VEHICLE TO THE DEALER TO REPAIR THE CURRENT OR FUTURE ISSUES. Retain all invoices and other documents that the dealer gives you at each service appointment.

If your dealer does not provide you with documentation for one or more service visits, keep notes of the vehicle’s problems you discussed with the dealer, the dates the vehicle was serviced, and anything the dealer told you about your vehicle and its defects/repairs.

Your claim has a better chance of a good outcome if we have evidence that your vehicle is continuing to malfunction. Additional photos and videos of your vehicle’s defective components and operational issues will make your case for compensation stronger.

The law requires you to be the owner or lessee of your vehicle at the time your case is resolved. Consequently, you must continue to make all loan or lease payments for your vehicle until we settle your case—even if the vehicle’s defects are preventing you from driving it.

If we agree to work on your case, you will not be required to pay us a retainer or any other fees. Consumer protection laws, like state Lemon Laws and the federal Magnuson-Moss Warranty Act, require the vehicle manufacturer to pay your attorneys’ fees and other claim-related expenses (such as the fees we pay to experts to inspect your vehicle and write a report).

If we can’t get your case settled within 30-90 days, we are prepared to sue in court to get you the best result. Our office will pay to have an outside expert inspect your vehicle and write a report about its defects and how they are impacting the vehicle’s value and your ability to drive it. We’ll use this report to negotiate a settlement or as evidence in court.

YOU WILL NEVER BE RESPONSIBLE FOR ATTORNEYS’ FEES IF WE DON’T OBTAIN A SETTLEMENT OR OTHER COMPENSATION FOR YOU.