FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
Made My Tour is a complete travel ecosystem. We bring together flight comparisons like Skyscanner, hotel and vacation rentals like Booking.com and Airbnb, luxury yacht charters, train bookings, and top restaurant recommendations into a single, unified platform.
Made My Tour operates globally as a digital travel platform. Similar to major online travel agencies like Expedia or TripAdvisor, we connect users with verified global service providers, accommodations, and travel partners with 24/7 online support.
You can reach our dedicated support team 24/7 via email:
General & Booking Inquiries: [email protected]
Business & Partner Relations: [email protected]
You can also submit your query using the Contact Us form on our website for a response within 24 hours.
Yes, refunds depend on the specific booking type (flights, hotels, train tickets, or yacht charters) and the individual partner’s cancellation terms. Free cancellation options are clearly displayed on eligible listings before checkout, following standard global travel industry policies.
Requirements vary by service. While standard flight and hotel reservations follow standard rules, specific activities like high-altitude trekking, water sports, or private yacht rentals may require minimum age limits (e.g., 18+ for yacht bookings). Details are listed under each offer.
Most listed hotels, resorts, flights, and premium yacht options provide complimentary Wi-Fi access. For off-grid destinations or remote outdoor activities, connectivity status is specified in the itinerary overview.
- Unlike platforms that focus on just one aspect of travel, Made My Tour combines the flight search power of Skyscanner, the accommodation choices of Booking.com and Airbnb, and the local guide reviews of TripAdvisor into one platform—with zero hidden fees and end-to-end itinerary planning.