Merren: Qualtrics Alternative
Get more than what you asked for. Get 10x the response rate and a competitive advantage.
Choose the best alternative to Qualtrics for all your CX needs.
MERREN
Merren is a new age, all round CX tool that brings instant insights. Merren uses Whatsapp, Meta messenger, chatbots and dynamic emails to collect prompt responses. Use our pre designed templates to create conversational surveys. Easy to demo test and immediately deploy it.
QUALTRICS
Qualtrics provides experience management solutions. The platform allows businesses to gather and analyze customer feedback, employee feedback, and market research data. The products and services are available for different industries and purposes.
Features
| FEATURES | MERREN | QUALTRICS |
|---|---|---|
| SURVEY MANAGEMENT | ||
| AI Survey Builder | ✓ | × |
| Custom Survey Builder | ✓ | ✓ |
| Multilingual surveys | ✓ | ✓ |
| Duplicate response management | ✓ | × |
| SURVEY CUSTOMIZATION | ||
| NPS, CES, CSAT pre-built surveys | ✓ | ✓ |
| Custom surveys | ✓ | ✓ |
| Survey Logic | ✓ | ✓ |
| Ease of set up | ✓ | ✓ |
| Multimedia support | ✓ | ✓ |
| Automatic Translations | ✓ | ✓ |
| DATA COLLECTION CHANNELS | ||
| ✓ | × | |
| Facebook Messenger | ✓ | × |
| HTML Email Survey | ✓ | ✓ |
| AMP Email | ✓ | × |
| Chatbots | ✓ | × |
| INTEGRATIONS | ||
| CRM integrations | ✓ | ✓ |
| BI tool integrations | ✓ | ✓ |
| Webhooks | ✓ | ✓ |
| SUPPORT AND SERVICES | ||
| Invite team to edit, create or view | ✓ | ✓ |
| All feature access on trial plan | ✓ | ✓ |
| Customer Success Manager | ✓ | × |
Bring Out Conversational Surveys With Merren, For Your Customers
Conversats build relationships. Take charge of how you understand your customers.
Deploy real time, instant conversational surveys and insights to supercharge your business.
5 Reasons To Choose
Merren Over Qualtrics
No more intimidating templates to collect survey feedback.
Merren has predesigned survey templates that are conversational in nature. Additionally, clients can also create custom made questions. Simple to understand, your respondents will easily answer surveys thus bringing you a high response rate.
Empower respondents to understand you better- go multilingual.
Merren supports 70+ languages. Using multilingual surveys, businesses can reach out to clients globally. Language is no more a barrier with Merren’s robust feedback platform.
Real time medium to capture real time conversations.
Merren uses messenger based applications such as Whatsapp and Meta messenger to collect quick customer feedback.Push your surveys via messengers or SMS/RCS and bring actionable insights to the table.
Robust multimedia support- for clients and respondents alike.
Keep it media rich for your respondents. Enable customers to upload feedback in audio, video, text or pdf file formats. Analyze rich media inputs and make your feedback collection, an even better experience. Merren enables bulk download of all media files.
Technical know-how is not required.
Merren’s UI is simple to navigate and use across users and teams. You can drag and drop, have one click access and upload options for multimedia formats. A tool so simple yet powerful when it comes to collecting robust insights. Demo testing and instantly deploying surveys have never been this easy!