Our interpreters are extremely familiar with the hospitals, surgery centers, clinics and treatment facilities we work with. We have an excellent rapport with the physicians, staff, and patients we serve. We are proud of the services we offer. Our office and interpreters are local, and we’re always on standby for emergency and on-call services.
Smooth communication means effective doctor-patient exchanges and shorter appointments.
Clear communication means greater patient satisfaction and positive outcomes.
Quality communication means a more positive perception of the healthcare provider.
Sign language interpreters are necessary for most healthcare appointments. According to the RID Standard Practice Paper “Interpreting in Health Care Settings”, the situations that a sign language interpreter is required for medically necessary communication includes (but is not limited to): Taking a patient’s medical history, giving diagnoses, performing medical procedures, explaining treatment planning, explaining medicine prescription and regimen, providing patient education or counseling, describing discharge and follow up plans, admitting to emergency departments/urgent care.
Title III of the American with Disabilities Act (ADA) applies to all private healthcare providers, regardless of the size of the office or the number of employees. This law applies to providers of both physical and mental health care. We understand how important compliance is in your industry and we therefore put risk management systems in place so that we can help you meet your goals. We help you meet HIPAA Compliance through stringent screening and confidentiality systems.
All of our interpreters undergo advanced training in medical terminology with coursework in anatomy and physiology, medical specialties, healthcare practices, diagnostic procedures & testing, and pathology & treatment. As licensed trainers of an Oregon Health Authority approved interpreter training program, we deeply understand and appreciate the professionalism and skill required to work alongside top healthcare providers.
Every one of our Interpreters holds a current RID certification and adheres to the NAD-RID Code of Professional Conduct in addition to healthcare provider-specific requirements.
Legal precedence shows that ASL interpreters should be provided in the majority of medical situations involving a deaf person. It is not simply enough to hire an interpreter if communication is not effective. Working with a qualified and certified interpreter ensures that communication access needs are covered.
Contact us through phone or email and we’ll take you through our intake process and provide a quote of rates for our services. Once set up, scheduling an interpreter is as simple as giving us a call or emailing our office at schedule@nationalinterpretingservice.org.
We work with many medical providers and networks with a centralized billing office. We’ll set up each individual location or practitioner with it’s own billing code, so requests can be made through those offices with billing going to your accounting department. We’ll work with you to set up a customized scheduling and invoicing workflow that works for you.
Yes! Our interpreters are literally the most credentialed interpreters you will find. We work with only the best and most talented interpreters who carry all necessary credentials and pass a battery of health screenings. Our interpreters are all nationally certified! When you hire an interpreter from National Interpreting Service, you can feel secure in knowing that you’re working with the right providers.