Privacy Policy
Your privacy matters
We only collect the data we need, protect it carefully, and use it to make your experience better.
Last updated August 2025
At Peak Mental Healthcare, your trust is at the heart of everything we do. This notice explains what information we collect when you use our website, how we use it, and the choices you have.
Information we collect
Device information
When you visit our website, we gather details like your browser type, IP address, time zone, and certain cookies.
We may also collect information about pages visited, referral sources, and site interaction. This helps us understand how people use our website so we can make it better.
We collect this information through tools like:
- Log files that track activity on the website (e.g., IP addresses, browsers, referring pages, and timestamps).
- Tags, pixels, and web beacons that give us insight into browsing patterns.
Appointment information
If you book an appointment through our website, we’ll collect information such as your name, insurance details, payment information (including credit card numbers), email address, phone number, mailing address, and other important intake details.
We use secure, HIPAA-compliant systems for storing this information, communicating, and processing payments. Only authorized staff have access to your information, and all are trained in privacy practices.
How we use your information
- For appointments: We use your information to process payments, send invoices, confirm appointments, and communicate with you.
- To keep our website safe: We may use device information (like IP addresses) to monitor for potential fraud or security risks.
- To improve your experience: We look at browsing patterns and site performance so we can make our website more useful.
- For marketing: With your preferences in mind, we may share updates or information about our services. You can opt out anytime.
Sharing your information
We sometimes share information with trusted partners, platforms, and vendors who help us run our website and services. We may also disclose information if required by law, such as responding to a subpoena or protecting our rights.
Advertising
We may use your information to provide you with marketing or advertising that’s more relevant to you. You can learn more or opt out here:
You can also visit the Digital Advertising Alliance opt-out portal.
Other details
- Do not track: Our site does not change its practices if your browser sends a Do Not Track signal.
- Data retention: We’ll keep your information as long as needed to provide services, unless you ask us to delete it.
- Minors: Our site is not intended for people under 18.
- Updates: We may revise this policy and will post the updated version here with the new effective date.
Contact us
If you have questions, want to request access to your information, or file a complaint, please send us an email with your request.