Long-Term Care IT Solutions That Empower Care
At ProCern Technology Solutions, we help senior living and skilled nursing facilities thrive in a digital era. From managed IT services to secure data management, our solutions are designed to keep your organization connected, compliant, and future-ready—so you can focus on what matters most: your residents.
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ProCern's Integrative Approach to Managed Services
Security & Compliance
- Redundant Hosting
- Failover Functionality
- HIPAA Site Assessments
- Phishing Campaigns
- Simulated Phishing Attacks
Voice & Data Services
- Service Optimization
- Pricing Optimization
- New and Discontinued Services
- Account Reconciliation
Hardware
- Hardware Procurement
- HIPAA Compliant Hardware Destruction
- New and Discontinued Services
- Account Reconciliation
Service Desk & Support Services
Our Help Desk Team of engineers and senior care experts work around the clock to keep your organization’s operations running as they should. Your staff can access our Help Desk Team for support, no matter the time of day or night.
Vendor Management
- ProCern serves as a liaison between your facility and your vendors (i.e., access control, accounting platform, etc.)
- Call the ProCern Helpdesk available 24/7/365 vs your EHR vendor for support
- User Provisioning for designated systems
- Developing a unified technology eco system
Customized Software Solutions
- PBJSNAP simplifies Payroll-Based Journal reporting, with compliance.
What Our Clients Say
Why ProCern?
At ProCern, we believe technology should empower—not overwhelm—long-term care organizations. Our team combines deep industry expertise with hands-on IT experience to help you build safer, smarter, and more connected environments for residents and staff alike.
What sets us apart:
Long-Term Care Expertise
We understand the unique operational, regulatory, and resident-care needs of senior living organizations.
Comprehensive Solutions
From infrastructure and cybersecurity to resident engagement and compliance, we deliver end-to-end technology management tailored to your goals.
Strategic Partnership
We don’t just manage systems—we help you align technology with your community’s mission, creating sustainable, long-term growth.
Innovation with Purpose
We evaluate, implement, and optimize modern solutions that enhance care, streamline workflows, and improve quality of life.
With ProCern, technology becomes a strategic advantage—driving efficiency, compliance, and satisfaction across every level of your organization.
ProCern's Carrier Services
Erroneous Carrier Charges Eliminated
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Protecting Resident Data with Advanced
Long-Term Care Security Solutions
Telecom & Data
Simplify Your Telecom. Amplify Your Focus.
Managing telecom across multiple care facilities can be time-consuming and costly. ProCern takes it off your plate—reducing costs, eliminating billing errors, and improving reliability across your entire network.
We handle:
Phone Systems, Fax, Internet & TV Services
Mobile Device Management (MDM)
Carrier Services & Billing Management
eFax & Data Services
All with ONE point of contact for all your telecom needs.
Data Security
Secure Data. Confident Care.
In senior living, data security isn’t optional—it’s essential.
Our experts ensure your data stays protected, compliant, and accessible when you need it most. From data migrations to warehousing, we safeguard your residents’ financial and health information with the highest industry standards.
Data Services include:
Data Management & Security
Data Migrations & Warehousing
Compliance Monitoring
Backup & Recovery Solutions
DaaS
Device-as-a-Service for Long-Term Care
The Right Devices. Predictable Costs. Zero Hassle.
ProCern handles procurement, deployment, management, and refresh cycles so your team always has reliable, up-to-date equipment—without unpredictable capital expenses.
HIPAA
Compliance Made Simple, Secure, & Sustainable.
Protecting Residents. Empowering Staff.
In senior care, compliance isn’t just a regulation—it’s a responsibility. At ProCern, we help your facility stay fully compliant with HIPAA and healthcare data security standards, ensuring the protection of residents’ personal health information (PHI) and the integrity of your operations.
Our HIPAA Training & Compliance services empower staff to handle sensitive data correctly, respond to security risks, and maintain best practices across every department.
Technology That Cares as Much as You Do
We understand the challenges that come with running a long-term care organization—staffing shortages, compliance demands, and the pressure to deliver exceptional resident care every day. That’s why ProCern partners with long-term care organizations to streamline operations, strengthen communication, and enhance care delivery through technology that works seamlessly behind the scenes.
Our approach is simple:
Listen and learn from your team
Protect your organization from risk
Keep your systems compliant and secure
Deliver cost-effective, cutting-edge technology designed for long-term care
Improve business and operations with affordable, advanced and secure technology.
The world of technology is ever-changing, with new processes and security threats that arise daily. Our team consists of:
- Technology experts
- Cybersecurity masters
- Long-Term and Senior Care specialists
It is our commitment to be held accountable for advice and expertise your team desires for a technology roadmap, equipment, system integration, access, and more, that continually supports your organization for success. ProCern is here to guide and transcend your care organization through the digital transformation that your business will rely on for growth and beneficial Return on Investment.
Live WellNest: Care Communication, Reimagined
Imagine a tool that makes every part of care easier—keeping residents engaged, families informed, and staff focused on what matters most. That’s Live WellNest, ProCern’s all-in-one communication hub built for senior living communities.
Improves resident engagement & staff efficiency
Centralizes communication across your facility
Increases safety and satisfaction for residents and caregivers
Offers simple monthly pricing
Discover how Live WellNest connects your care community better than ever.
Our Featured Partners
ProCern partners with BEST-IN-CLASS enterprise technology organizations and our IT solutions partners to help you realize your technology objectives.
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Senior Living
View all in Senior Living →Senior living is a specialty of ours. Want to learn more about what we’re doing in this space?
Get in touch, we can help ensure you’re headed in the right direction.