Answer:
No — Freeview channels are available through a standard TV aerial.
Many people pay for Sky just to watch channels that are free. We can set up your aerial and TV so you get all the Freeview channels without unnecessary subscriptions.

Answer:
No — you don’t always need an external aerial.
Newer digital aerials are small, discreet and can be installed inside your home. In many cases they still provide excellent coverage of all the Freeview channels without anything on the outside of the property.

Answer:
Both give you Sky content in multiple rooms, but they work differently:

• Sky Q Minis connect back to your main Sky Q box and rely heavily on your home network. If your Wi-Fi is patchy, they can freeze or drop out.

• Sky Stream connects directly to the internet and doesn’t use a satellite dish. It relies on good broadband and Wi-Fi.

Picture quality is broadly similar, but Sky Q Minis usually work best when they’re hard-wired to your network.

Answer:
No — you don’t need a Sky box at all to watch streaming services.
A simple streaming device such as an Amazon Fire Stick, Google Chromecast or Roku stick will give you access to all the main apps.

There’s just a one-off cost for the device itself. After that, you log in with your normal Netflix, Disney+ or Prime accounts and watch as usual.

Answer:
This is one of the most common problems we see.
Sky Q creates its own hidden Wi-Fi network, which often fights with your mesh system (Deco, UniFi, etc.). The result is: freezing, dropouts and poor performance.

The typical fix is to:

• Hard-wire the Sky Mini into a nearby network point or mesh unit

• Turn off Wi-Fi inside the Sky settings

• Optimise your main mesh system

We do this kind of fix every week.

Answer:
Both Sonos and Denon HEOS offer great sound and multi-room audio.
In many cases, Denon HEOS gives excellent sound quality, works brilliantly with AV receivers and TVs, and can be better value.

We install both systems and can recommend what’s best based on your room layout, TV setup and budget.