WISMOlabs - post purchase customer experience platform that tracks shipments, build loyalty and reduce customer inquiries (reduce WISMO support cost)
Book a Demo
Home › Resource library

Resource Library

Understand trends and grow your e-Commerce business with proven to work practices.
Book a Demo
Calculate Your ROI

Why It Is Easy To Work With Us

Plug'n'Play Integrations

Seamless integration and white glove onboarding ensures a smooth implementation and efficiency in operations, connecting with carriers, technologies, and eCommerce platforms.

Developers? API, Webhooks, Deeplinks

Get the most out of the platform with a single API call, and utilize the rest with webhooks and deep links. Made with busy developers in mind.

Customer Stories, Case Studies

See how we’ve helped our clients transform their post-purchase experience, reduce WISMO calls by 70-90%, provide operational clarity and transparency and get up to 15-30X ROI.

Compare

Ever seen a comparison where the challenger comes out on top?
Exactly. So, instead of the usual one-sided take, we took a different approach to help those exploring alternatives see how we truly compare to shipping tracking platforms.

Aftership vs WISMOlabs

AfterShip offers a solid set of features right off the shelf, but WISMOlabs provides the flexibility to create a unique customer journey aligning perfectly with your brand’s vibe.

Narvar vs WISMOlabs

WISMOlabs offers extensive customization options, enhancing customer engagement and loyalty, making it an attractive option for those who find Narvar’s enterprise focus and pricing beyond their reach.

Narvar vs Aftership vs WISMOlabs

While Narvar and AfterShip cater to different needs, WISMOlabs focuses on delivering a flexible, branded post-purchase experience that adapts to each retailer’s unique customer journey.

Key Knowledge About Post-Purchase Journey

Why do you need a Branded Tracking Page

How well designed branded tracking page affects eCommerce retailer’s bottom line.

Post-Purchase Customer Journey Map

A series of articles explaining the customer journey after the buy button. Elevate that process to build loyalty.

Managing eCommerce Returns

Returns are inevitable. How to minimize them, and turn returns into profits.

What is WISMO and How to Reduce It?

What is WISMO, its impact on eCommerce business, and how to reduce WISMO.

Customer Engagement Data

When and why customers engage during the post-pruchase. How to turn engagement into brand loyalty.

More Knowledge

Browser our blog to learn more about the post-purchase journeys, the process, the company and the industry news.
Article Library / Blog
Capterra 5-star rating among post-purchase platforms
Chris Colinsky
Chris Colinsky CTO
Lots of great features and customizations are possible to make a great experience for your customers. Very customizable, and excellent support! The WISMO team was right there with us.
Abby Bartholomew
Abby Bartholomew Co-Creator
The product allows for significant customization, letting your customers have a seamless branded experience. And their customer service is amazing; they will do anything to help you get your tracking portal off the ground.
Andrew Bailey
Andrew Bailey Integrations Manager
WISMOlabs is the best post-purchase platform on the market. Our CSRs rave about it, just as our customers do to them. Ease of onboarding, outstanding customer support, unlimited customizations, marketing assets, cost-effectiveness.
Jason Adams
Jason Adams Label Manager
Great customization and marketing potential. WISMO team is very hands-on in helping us. Killer customer support.
Randall Hidajat
Randall Hidajat Director of Customer Support
I get responses to my questions extremely quickly. The team is proactive in informing me of what to focus on to better use the platform. Awesome customer experience, and so many possibilities.
Trevor Funderburk
Trevor Funderburk Director of eCommerce
Easy setup and customization with help from the WISMOlabs team. It brings a branded experience to our tracking rather than going directly to the courier's website.
Dewey Doan
Dewey Doan Chief Executive Officer
Implementation was rather easy and effortless. The overall product is user friendly.
Nina Hadži-Antich
Nina Hadži-Antich Director of Customer Experience
WISMOlabs is extremely helpful in driving conversion and supporting repeat sales. Great support, great service.

We use cookies to improve your experience and provide relevant information. We don’t sell, share, or use your data for ads. See our Privacy Policy for details.

Ok