Careers at D-Best

The Job
Our company is growing and we are always looking for great people to join our awesome team.  Our team members communicate with clients, solve problems, and work tickets, all while giving excellent customer service.  We provide a unique experience to our clients by welcoming challenges and going the extra mile in every situation.  Our primary focus is developing a strong relationship with our clients so we understand their employees, their business, their goals, and what it takes to make them completely happy with our IT team.  We take care of our clients, not just their computers.

Working at D-Best Technologies
At D-Best, we work hard, but still have a life outside the job.  More than anything, we look for a good culture fit with our new employees.  A natural customer service ability is important for every position.  We want really great technicians, but not at the cost of personality.  Great customer service starts with a confident, understanding tech who can create a positive experience for each customer.

Technicians that get along with people AND computers
Our ideal candidate has exactly the right combination of interpersonal skills, technical knowledge, and common sense. Job duties consist primarily of handling the day to day technical needs of our clients. Expect to encounter issues with Windows Server, Microsoft 365, Active Directory, Windows 10, Office365, TCP/IP, malicious activity, and specialized line-of-business applications.  You must be able to multitask and sometimes handle high-pressure situations.  Our positions require strong customer interaction and personality, skills that are not very common among those skilled in IT.

Specific Experience Required
If TCP/IP, Active Directory, VPN, DNS, Office 365, UAC, and WSD are meaningless, this job won’t be a good fit for you.   We are looking for candidates with:

• Minimum of 2 years of experience in IT support or help desk role
• Strong working knowledge of the Windows operating system
• Familiarity with networking concepts, including TCP/IP, DNS, and DHCP
• Proficiency with Microsoft Office Suite, Google Workspace, and other common business applications
• Strong problem-solving skills and the ability to think critically under pressure
• Excellent verbal and written communication skills.
  
  

Benefits
Competitive wages commensurate with experience

• Comprehensive benefits package, including health, dental, and vision insurance
• 401(k) with company match
• Generous paid time off and holidays
• Professional development opportunities and continuous training
  
  

How to apply for this job
While we are not currently hiring for any active positions, but we area always on the hunt for talented individuals to add to our team.  Please send us an email and include your resume and anything else that will show us that you are interested in and qualified for a position helping local businesses at D-Best Technologies.