Make a Payment

For Employers

IMPORTANT PREMIUM PAYMENT NOTICE:

By paying your bill in full you agree to the membership on the bill.
If you are paying an amount other than what was billed, you will need to provide back-up to show who you are paying for along with any notes for terminated members or new members. The easiest way to do this is to make notations on your invoice and email to Premiumaccounting@hometownhealth.com.

For Groups with 100 or Less Employees

Credit Card Premium Payments Ending in 2027
Please note that Hometown Health/Kaiser Permanente will no longer accept credit card payments for premiums beginning in 2027.  
Premium payments will need to be made by eCheck, also known as an Automated Clearing House (ACH) debit.  Moving forward, you can make your premium payments through “Pay Premium – ACH” button below.

For Groups with 101 or More Employees

For groups with 101 or more employees we offer ACH payments only:

Payment Information

To pay your premium online, please have your invoice handy. You will need:

  • Your invoice number
  • Your account number
  • The premium amount

If you have multiple invoices for HMO and PPO plan options, you will need to pay each one separately. Please be sure credit card name and address information matches exactly to the information your bank has on file or your payment could be declined.

If you have any questions regarding paying your premium online, please contact Premium Accounting via email at premiumaccounting@hometownhealth.com.