Welcome to the
Naga City
Citizens Charter
This is the updated (beta) version of the Naga Citizen’s Charter (2023), your guide to availing services from key offices from the local government of Naga and your assurance of quality service.
We are constantly trying to improve the Naga City Citizens Charter. Please watch this page for updates and added features.
The Citizen’s Charter in brief
This publication is the tool developed by the City Government to empower its citizenry by promoting transparency and accountability in service delivery. The guidebook describes the key services of the City Government, written for the benefit of its customers.
Services are presented with step-by-step procedures for availing each service, the response time for its delivery, and the city hall officers and staff responsible for the services. A list of requirements is also included.
Mandate
Section 16 of RA 7160 provides that “Every local government unit shall exercise the powers expressly granted, those necessarily implied therefrom, as well as powers necessary, appropriate, or incidental for its efficient and effective governance, and those which are essential to the promotion of the general welfare. Within their respective territorial jurisdictions, local government units shall ensure and support, among other things, the preservation and enrichment of culture, promote health and safety, enhance the right of the people to a balance ecology, encourage and support the development of appropriate and self-reliant scientific and technological capabilities, improve public morals, enhance economic prosperity and social justice, promote full employment among their residents, maintain peace and order, and preserve the comfort and convenience of their inhabitants.”
Vision
“Naga, An Maogmang Lugar”
By 2030, Naga City shall be a recognized model of:
- A healthy city — peaceful, vibrant, productive, safe, smart, green, and resilient — that is driven by excellence and solidarity, enabled by technology, powered by a strong and diversified urban and agricultural economy, and nurtured by cultural and religious diversity.
This will be enabled by:
- People-centered development that promotes and protects the general welfare of Nagueños, especially the vulnerable, to build a more caring and sustainable society.
- Collaborative governance steered by a shared direction and sustained by partnerships among the national and local governments, the private sector, civil society, and an empowered citizenry.
These are the foundations that will sustain Naga as An Maogmang Lugar and inspire others on their own development paths.
Mission
To make Nagueños happy and proud of their city and of their living faith thru continuous improvement and innovation in inclusive governance and responsible citizenship.
Service Pledge
We, the officials and employees of the City Government of Naga, do hereby swear and pledge to aim for excellence in public service, value our constituents and clients by taking care of their needs with integrity and satisfaction. We further pledge to build people-centered governance and to create a client-friendly environment. We will aim high and fulfill our commitments in the Citizen’s Charter as our means to achieve excellence in the public service.
This our pledge to the people of the Republic of the Philippines.
Contents
All Services
Bicol Central Station →
Services
- Leasehold Tenancy Application | G2B - Government to Businesses
- Issuance of BCS Certification on Registered Stallholders, Bus Companies and Bus Operators | G2B - Government to Businesses
- Payment of Police Clearance & Police Blotter | G2C - Government to Citizens
- Payment of Stall Rentals | G2B - Government to Businesses
- Payment of Water Bills | G2B - Government to Businesses
- Request for Terminal Pass | G2B - Government to Businesses
- Using the Shower Room | G2C - Government to Citizens
- Lease Contract Renewal (BCS) | G2B - Government to Businesses
Bicol Science and Technology Centrum →
Services
- Request for the Reservation and Use of the Audio-Visual Room (AVR) | G2C - Government to Citizens
- BSTC: Group Tour Guidelines and Arrangements | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government
- Viewing Exhibits at Bicol Science and Technology Centrum | G2C - Government to Citizens
Building and Maintenance and Energy Efficiency and Conservation Office →
Services
- Air-condition Works | G2C - Government to Citizens and G2G - Government to Government
- Electrical Works | G2C - Government to Citizens and G2G - Government to Government
- Carpentry Works | G2C - Government to Citizens and G2G - Government to Government
- Paint Works | G2C - Government to Citizens and G2G - Government to Government
City Accountant’s Office →
Services
- Claims Process for Disbursement of Government Funds and Provision of Financial Documents | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government
City Agriculturist’s Office →
Services
- Technical Assistance on Seed Availability | G2C - Government to Citizens
- Technical Assistance on Soil Analysis | G2C - Government to Citizens
- Compact Corn Mill Services | G2C - Government to Citizens
- Rice Mill Services | G2C - Government to Citizens
- Village Type Corn Post Harvest Facilities (VTCPHF) Services | G2C - Government to Citizens
- Technical Assistance on Crop Production and Budget Preparation | G2C - Government to Citizens
- Animal Dispersal Program | G2C - Government to Citizens
- Free Technical Training on Agricultural Technology | G2C - Government to Citizens
- SARIG Loan Program | G2C - Government to Citizens
- Swine Feeds Assistance Loan Program | G2C - Government to Citizens
Economy
Bicol Central Station →
Services
- Leasehold Tenancy Application | G2B - Government to Businesses | For Any businessman
- Issuance of BCS Certification on Registered Stallholders, Bus Companies and Bus Operators | G2B - Government to Businesses | For BCS Stallholders, Bus Companies, Bus Operators
- Payment of Police Clearance & Police Blotter | G2C - Government to Citizens | For Any Citizen
- Payment of Stall Rentals | G2B - Government to Businesses | For BCS Stallholders
- Payment of Water Bills | G2B - Government to Businesses | For BCS Stallholders
- Request for Terminal Pass | G2B - Government to Businesses | For Bus Driver/Conductor
- Using the Shower Room | G2C - Government to Citizens | For Bus Drivers / Conductors and Public
- Lease Contract Renewal (BCS) | G2B - Government to Businesses | For BCS Registered Stallholders
City Agriculturist’s Office →
Services
- Technical Assistance on Seed Availability | G2C - Government to Citizens | For Residents / Farmers
- Technical Assistance on Soil Analysis | G2C - Government to Citizens | For Residents / Farmers
- Compact Corn Mill Services | G2C - Government to Citizens | For Farmers
- Rice Mill Services | G2C - Government to Citizens | For Farmers
- Village Type Corn Post Harvest Facilities (VTCPHF) Services | G2C - Government to Citizens | For Farmers
- Technical Assistance on Crop Production and Budget Preparation | G2C - Government to Citizens | For All
- Animal Dispersal Program | G2C - Government to Citizens | For Farmers / Animal Raisers
- Free Technical Training on Agricultural Technology | G2C - Government to Citizens | For Farmers, Household and Youth Associations
- SARIG Loan Program | G2C - Government to Citizens | For Farmers
- Swine Feeds Assistance Loan Program | G2C - Government to Citizens | For Members of Barangay Livestock Association
Market Enterprise and Promotions Office →
Services
- Cash Ticket Collection | G2B - Government to Businesses | For Vendors
- CCTV Viewing Request | G2B - Government to Businesses | For Any Residents
- Certification as Registered Stallholder / Vendor Issuance | G2C - Government to Citizens | For Business Entrepreneurs
- Complaints – Illegal Vending | G2B - Government to Businesses | For Street Vendors
- Consumer Welfare Desk | G2C - Government to Citizens and G2B - Government to Businesses | For Consumers
- Illegal Vending Fines Settling Procedure | G2B - Government to Businesses | For Any Resident
- Market Clearance Issuance | G2B - Government to Businesses | For Stallholders
- Payment of Fines / Penalties for Violation of City Ordinances | G2B - Government to Businesses | For Business Owner
- Payment of Market Rental | G2G - Government to Government | For Business Owner
- Payment of Utilities | G2B - Government to Businesses | For Business Owner
- Pushcarts and Karil Registration | G2B - Government to Businesses | For Business Owner
- Registration / Sealing of Weighing Scale | G2G - Government to Government | For Business Owner
- Regular Garbage Collection (Naga City People’s Mall) | G2G - Government to Government | For
- Lease Contract Renewal (MEPO) | G2B - Government to Businesses | For
Environment & Infra
Building and Maintenance and Energy Efficiency and Conservation Office →
Services
- Air-condition Works | G2C - Government to Citizens and G2G - Government to Government | For Nagueñoes coming from the different barangay offices
- Electrical Works | G2C - Government to Citizens and G2G - Government to Government | For Nagueñoes coming from different barangay
- Carpentry Works | G2C - Government to Citizens and G2G - Government to Government | For Nagueños coming from different barangay
- Paint Works | G2C - Government to Citizens and G2G - Government to Government | For Nagueñoes coming from different barangay
City Engineer’s Office →
Services
- Building Clearance for Business Permit | G2B - Government to Businesses | For Any Resident
- Requesting Building Data | G2C - Government to Citizens and G2B - Government to Businesses | For Any building owner
- Filing Building-Related Complaints | G2C - Government to Citizens and G2B - Government to Businesses | For Any Citizen
- Requesting the Preparation of Plans and Programs | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government | For Any Citizen
- Drainage Systems Maintenance and Other Infrastructure | G2C - Government to Citizens | For Any Resident
- Certificate of Occupancy / Certificate of Use/ Certificate of Operation | | For Any Resident
- Other Building-Related Permits | G2C - Government to Citizens and G2G - Government to Government | For Any Resident
- Securing Building Permit | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government | For Any Resident
City Environment and Natural Resources Office →
Services
- Securing of Ornamentals / Tree Seedlings for Planting | G2C - Government to Citizens | For Any Resident
- Request for Cutting/ Trimming of Trees | G2C - Government to Citizens | For Any Resident
- Application for Quarry Permit | G2C - Government to Citizens and G2B - Government to Businesses | For Any Resident
- Certificate of Non-Coverage / ECC Endorsement Application | G2C - Government to Citizens and G2B - Government to Businesses | For Any Resident
- Compliance Certificate / Clearance for Building Permit (Under City Ordinance No. 2014-076 – Septage Management Ordinance) | G2C - Government to Citizens and G2B - Government to Businesses | For Any Resident
- Application for Compliance Permit to Operate (City Ordinance No. 2008-053) | G2B - Government to Businesses | For Restaurants and Videoke Bars owners
- Environment Information and Education Campaign / Training Services | G2C - Government to Citizens | For Any Resident
- Secure Data / Information Service from ENRO | G2C - Government to Citizens | For Any Resident
- Compliance Certificate for Public Utility Vehicles for Franchise Renewal | G2C - Government to Citizens and G2B - Government to Businesses | For Owner of Public Utility Vehicles
- Voluntary Smoke-Testing and Application for Certificate of Compliance | G2C - Government to Citizens | For Owners and operators of motor vehicles and stationary engines
- Application of Permit to Hike at Mt. Isarog Natural Park | G2C - Government to Citizens | For Any Filipino or foreigner
General Services Office →
Services
- Accountable Forms, Office, and Janitorial Supplies | G2G - Government to Government | For Officer-in-charge
- Acknowledgment Receipt for Equipment, Newly Acquired Properties, and Clearance | G2B - Government to Businesses and G2G - Government to Government | For LGU Naga Employees, DepEd Personnel, Suppliers
- Government Properties Registration and Insurance | G2B - Government to Businesses and G2G - Government to Government | For Authorized Driver
- Streetlights Maintenance Services | G2C - Government to Citizens and G2G - Government to Government | For Any Resident/ Barangay Official
- Newly Procured Items | G2B - Government to Businesses and G2G - Government to Government | For Authorized driver
Solid Waste Management Office, Motorpool →
Services
- Garbage Collection Services Request | G2C - Government to Citizens and G2G - Government to Government | For Any Resident/ Barangay Official/Schools/Churches/Commercial Establishments
- Heavy Equipment Support Service | G2C - Government to Citizens and G2G - Government to Government | For Any resident/barangay official
- Naga City Enzyme as Compost Enhancer and Household Garbage Deodorizer | G2C - Government to Citizens and G2G - Government to Government | For Any Resident/ Barangay Official/Researchers
- Special Concerns Office Project | G2C - Government to Citizens | For
- Transportation Assistance | G2C - Government to Citizens | For Any resident
- Complaint Assistance | G2C - Government to Citizens | For Any Resident
Institutional Development
City Events, Protocol & Public Information Office →
Services
- Sound System Service | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government |
City Human Resource Management Office →
Services
- Application for Job Vacancy | G2C - Government to Citizens |
- Application for Leave of Absence | G2C - Government to Citizens |
- Request for Service Record, Certificate of Employment and other Personnel Records | G2C - Government to Citizens |
City Legal Office →
Services
- Legal Opinion Request | G2G - Government to Government |
- Clearance Issuance and Authentication | G2G - Government to Government |
City Planning and Development Office →
Services
- Alteration Permit (AP) Processing for a Subdivision Project | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government |
- Certificate of Site Zoning Classification | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government |
- Securing Data From the City Planning and Development Office | G2C - Government to Citizens and G2B - Government to Businesses |
- Development Permit (DP) for Subdivision Project | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government |
- Land Reclassification | G2C - Government to Citizens |
- Land Rezoning | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government |
- Preliminary Approval and Locational Clearance (PALC) for Subdivision Development | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government |
- Zoning Clearance Issuance for Business Permit | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government |
i-Governance Office →
Services
- Complaint Submission via Email | G2C - Government to Citizens |
- Information Upload to the Naga City Website | G2C - Government to Citizens and G2G - Government to Government |
Information and Technology Office →
Services
- Computer-Generated Map Request | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government |
Safety, Transpo & Traffic
City Disaster Risk Reduction Management Office →
Services
- Disaster Emergency Response and Other Services for Disaster Management | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government | For Citizens of Naga City and Stakeholders
- Provision of CDRRMO Resource Person on DRRM, Resilience, and Continuity Planning | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government | For Personnel of government agencies, private sector, civil service organizations, uniformed personnel, students, etc.
- Technical Assistance to Conduct Training on Disaster Risk Reduction and Management | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government | For Personnel of government agencies, Private Sector, Civil Service Organizations, uniformed personnel, students, etc.
- Provision of Alert and Warning Messages | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government | For Citizens of Naga City and Stakeholders
- Disinfection and Decontamination Services | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government | For Citizens of Naga City and Stakeholders
Public Safety Office →
Services
- Complaints against erring Public Utility Driver | G2C - Government to Citizens | For Any Citizen
- Inspection and Registration of Trimobile for Hire | G2C - Government to Citizens | For Any Citizen
- Inspection of Delivery Truck | G2C - Government to Citizens | For Any Citizen
- Registration of Pedicab for Hire | G2C - Government to Citizens | For Any Citizen
- Release of Confiscated Items | G2C - Government to Citizens | For Any Citizen
- Settlement of Traffic Violation/s | G2C - Government to Citizens | For Any Citizen
- Settlement of Unsettled Traffic Violation/s | G2C - Government to Citizens | For Any Citizen
Procurement and Finance
City Accountant’s Office →
Services
- Claims Process for Disbursement of Government Funds and Provision of Financial Documents | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government | For Officials and employees of the City Government of Naga, suppliers/contractors, and other clients
City Assessor’s Office →
Services
- Certification on Real Property Records | G2C - Government to Citizens | For Property owner/representative
- Tax Declaration Services (Cancellation & Correction) | G2C - Government to Citizens | For Property owner
- Annotating or Cancel Annotation on Tax Declaration | G2C - Government to Citizens | For Property owner
- Tax Declaration (Transfer and Update of Ownership) | G2C - Government to Citizens | For New Property Owner
- Property Identification / Location | G2C - Government to Citizens | For Property owner/representative
- Tax Declaration Services (Reclassification, Reassessment and Revision) | G2C - Government to Citizens | For Property owner
- Tax Declaration Services (Subdivision/Consolidation) | G2C - Government to Citizens | For Property owner/representative
City Budget Office →
Services
- Budget Management Services | G2G - Government to Government | For Government/ Departments/ Offices seeking approval of Obligation Request
- Procurement Inspection Services | G2G - Government to Government | For All clients requesting inspection of deliveries.
- Review of Barangay Budgets and Preparing Recommendation | G2G - Government to Government | For All the 27 barangays of Naga City
City Treasurer’s Office →
Services
- Business License Retirement | G2B - Government to Businesses | For Businessman
- Certificate of Real Property Tax Payment | G2C - Government to Citizens and G2B - Government to Businesses | For Landowners
- Mayor’s Permit for Employment | G2C - Government to Citizens and G2B - Government to Businesses | For Applicants or employees of business establishments
- Real Property Tax Payment | G2C - Government to Citizens | For Landowner
- Transfer Tax Payment | G2C - Government to Citizens and G2B - Government to Businesses | For Any Citizen
- Business Permit Application and Renewal | G2B - Government to Businesses | For Business Owner
Health
City Health Office →
Services
- Anti-Tuberculosis Drugs | G2C - Government to Citizens | For Any Resident
- Dental Examination, Tooth Extraction | G2C - Government to Citizens | For Any Resident
- Free Medicines | G2C - Government to Citizens | For Patients
- Immunization Services | G2C - Government to Citizens | For Any citizen
- Leprosy Treatment Drugs | G2C - Government to Citizens | For Patients
- Maternal Care Services | G2C - Government to Citizens | For Pregnant women
- Outpatient Consultation at City Health Office | G2C - Government to Citizens | For Any Resident
- Securing a Health / Medical Certificate | G2C - Government to Citizens and G2B - Government to Businesses | For Any citizen
- STI / HIV / AIDS Prevention & Control Examinations | G2C - Government to Citizens | For Any Resident
Naga City Hospital →
Services
- City Hospital Admission | G2C - Government to Citizens | For Admitted Patients
- Laboratory and Medical Examinations | G2C - Government to Citizens | For Patients with Prescription from other Hospitals
- City Hospital Patient Discharge | G2C - Government to Citizens | For Discharge Patients
- General Consultation, Treatment of Minor Medical Cases and Emergencies in NCH | G2C - Government to Citizens | For Any Resident that needed to undergo Consultation, Emergency Treatment and Minor Operation
Our Lady of Lourdes Infirmary →
Services
- Admission to Our Lady of Lourdes Infirmary | G2C - Government to Citizens | For Admitted Patients
- General Consultation, Minor Medical Case Treatment, and Emergency Services in OLLI | G2C - Government to Citizens | For Any resident that needed to undergo Consultation, Emergency Treatment and Minor Operation
- Patient Discharge from the Hospital (OLLI) | G2C - Government to Citizens | For Patients for discharging
Assistance
City Civil Registry Office →
Services
- Registration of Birth and Marriage Certificates | G2C - Government to Citizens | For Birth: Parents of newborns, relatives, attendants at birth, record staff of hospitals, clinics. Marriage: Contracting parties, solemnizing officers, and any other person authorized by the contracting parties/solemnizing officer.
- Registration of Death Certificates | G2C - Government to Citizens | For Spouse, children, parents, siblings or any authorized relative., legal guardian, or any authority responsible to report the death.
- Issuance of Certified Copy of Birth, Marriage or Death Records | G2C - Government to Citizens | For Document owner, Spouse, Children, Parents, Siblings or any authorized person. Please refer to the PSA Memo Circular No. and the Data Privacy Act of 2012.
- Marriage License Application | G2C - Government to Citizens | For Engaged Couples, 18 years old and above and are free of any impediment.
- Court Orders / Decrees Registration and Annotated Records Request | G2C - Government to Citizens | For Successful Petitioner/s who filed for Adoption, Annulment of Marriage, Declaration of Absolute Nullity of Marriage, Judicial Recognition of Foreign Judgment, Correction of Entry, and other registrable decrees/orders
- Endorsement of Civil Registry Records to Civil Registrar General, Philippine Statistics Authority | G2C - Government to Citizens | For Those who wish to have record/clear record of Civil Registry document in PSA
- Supplemental Report for Birth, Marriage and Death Certificates | G2C - Government to Citizens | For Those who wish supply information to the omitted entries in their civil registry record.
- Transfer of Registered Civil Registry Documents | G2C - Government to Citizens | For Those whose civil registry record was wrongly registered
- Delayed and Out of Town Registration of Civil Registry Records | G2C - Government to Citizens | For Any client whose birth, marriage, death record and court decrees was not registered within the reglementary period
- Registration of Foundling / Abandoned Children | G2C - Government to Citizens | For Any Citizen
- Authorization for Use of Father’s Surname | G2C - Government to Citizens | For Illegitimate Children
- Registration of Legal Instruments | G2C - Government to Citizens | For Any Resident
- Legitimation of Natural Child | G2C - Government to Citizens | For Parents whose child was conceived and born outside of wedlock without impediment.
- Petition for Change of First Name (CFN) or Correction of Clerical Error (CCE) under R.A. 9048 and R.A. 10172 | G2C - Government to Citizens | For Owner of document or any person having direct interest in the change of name/correction of clerical error/change of day and month of birth in the civil registry document; any authorized person by the document owner.
City Population and Nutrition Office →
Services
- Administration of DMPA Injections | G2C - Government to Citizens | For Women aged 15-49 years old
- Family Planning Supplies for Walk-in Clients | G2C - Government to Citizens | For Men and women of reproductive age
- Naga City Breastfeeding Center Services | G2C - Government to Citizens | For Breastfeeding Women
- Naga City Teen Center Services | G2C - Government to Citizens | For Youth
- Nutrition and Family Planning Counseling | G2C - Government to Citizens | For All
- Nutrition, Population, and Family Planning Information Services | G2C - Government to Citizens | For All
- Pre-Marriage Orientation and Counseling (PMOC) | G2C - Government to Citizens | For Couples applying for marriage license
- Progestin-Only Subdermal Implant (PSI) Insertion, Removal, and Replacement Services | G2C - Government to Citizens | For Women
- Supplemental Feeding Preparations | G2C - Government to Citizens | For All
City Social Welfare Development Office →
Services
- Assistance in Crisis Situations | G2C - Government to Citizens | For Individuals and Families in inadequate resources
- Care and Protection Services for Children under Difficult Circumstances, including CICL | G2C - Government to Citizens | For Street Children Abandoned, Orphaned and Neglected Children Physically-Abused Children Sexually Abused Children Victims of rape, incest and act of lasciviousness Emotionally Abused Children Psychologically Abused Children (Bullied/Depressed children) Minor
- Certificate of Indigency | G2C - Government to Citizens | For Individuals or client whose birth certificate and other documents in the Local Civil Registrar have typographical errors or discrepancies Individuals or clients who wants to avail of free legal services at the Public Attorney’s Office Individuals or clien
- Disaster Relief Assistance | G2C - Government to Citizens | For Any Resident
- SANGGAWADAN Program | | For Indigent students from Naga City families with at least three children, enrolled in school, not repeating a grade level, and with a parent/guardian who is a registered Naga City voter.
- Social Case Study Report | G2C - Government to Citizens | For
- Promoting the Welfare of Socially Disadvantaged Women (WEDC) | G2C - Government to Citizens | For Women in Especially Difficult Circumstances
City Veterinary Office →
Services
- Meat Inspection | G2C - Government to Citizens and G2B - Government to Businesses | For Any client
- Veterinary Health Certificates | G2C - Government to Citizens and G2B - Government to Businesses | For Any client
- Veterinary Services | G2C - Government to Citizens | For Any client
Lingkod Barangay Office →
Services
- Cash Assistance Benefit for Barangay Health Workers | G2C - Government to Citizens | For Any Residents
- Disenteng Palobong Assistance | G2C - Government to Citizens | For Indigent Families
- IEC Materials for Tri Media Communications to the Barangays and other Government Agencies | G2G - Government to Government | For NGOs / POs
- Medical Assistance for Indigent Famillies | G2C - Government to Citizens | For Any Resident
- Assistance to NGOs and other Client Requests | G2C - Government to Citizens | For NGOs, any residents
- Retirement Benefit for Barangay Health Workers | G2G - Government to Government | For Members of Barangay
- Tech-Voc Scholarship Assistance | G2C - Government to Citizens | For Out of School Youths
Office for Senior Citizens Affairs →
Services
- Burial Assistance for Senior Citizens Registered with OSCA | G2C - Government to Citizens | For All Senior Citizens of Naga City registered with OSCA
- Senior Citizen Identification Card | G2C - Government to Citizens | For Individuals who are sixty (60) years of age and above, and: Residents of Naga City for at least one (1) year Registered voter of the City of Naga (except bedridden senior citizens pursuant to Ordinance No. 2018-053)
Persons with Disability Affairs Office →
Services
- Availment of PWD ID and Discount Booklets | G2C - Government to Citizens | For Resident Persons with Disability
- Post-Special Education Technical Vocational Center | G2C - Government to Citizens | For Resident Persons with Disability
- Public Assistance Availment | G2C - Government to Citizens | For Indigent PWDs of Naga City
Education
Bicol Science and Technology Centrum →
Services
- Request for the Reservation and Use of the Audio-Visual Room (AVR) | G2C - Government to Citizens | For Any Client
- BSTC: Group Tour Guidelines and Arrangements | G2C - Government to Citizens, G2B - Government to Businesses, and G2G - Government to Government | For Any Client
- Viewing Exhibits at Bicol Science and Technology Centrum | G2C - Government to Citizens | For Any Client
City College of Naga →
Services
- Application for Special Order | G2C - Government to Citizens | For Graduate in BS Midwifery & Diploma in Midwifery
- Application for Certification, Authentication & Verification (CAV) | G2C - Government to Citizens | For Those who studied and graduated from CCN
- Issuance of Transcript of Records | G2C - Government to Citizens and G2G - Government to Government | For Students and graduates of CCN
- CHED Courses Enrollment | G2C - Government to Citizens | For Old, New and Transferee Students
- TESDA Courses Enrollment | G2C - Government to Citizens | For Old, New and Transferee Students
City Educare Service (City Social Welfare Development Office) →
Services
- EDUCARE Service Program Enrollment | G2C - Government to Citizens | For All Pre-schoolers
Education, Scholarship and Sports Office (Naga City School Board) →
Services
- Naga Tertiary Scholarship Program (NTSP) Application | G2C - Government to Citizens | For Filipino residents of Naga City aged 25 or below, with good moral character, satisfactory academic performance, family income not exceeding ₱180,000 annually, and not currently receiving any other scholarship or study grant.
Raul S. Roco Library →
Services
- Library Book Services (Using and Borrowing) | G2C - Government to Citizens | For Any Resident
Resource Center for the Blind →
Services
- Awareness Program | G2C - Government to Citizens | For Any Resident
- Cataract Surgery Services | G2C - Government to Citizens | For Visually Impaired (VI) Persons
- Counseling Services | G2C - Government to Citizens | For Visually impaired individuals or soon to be visually impaired or soon to lose their visual senses / visual loss.
- Educational Services | G2C - Government to Citizens | For Visually Impaired Persons
- Employment Services | G2C - Government to Citizens | For Visually Impaired Persons
- Eye Screening Services | G2C - Government to Citizens | For Visually Impaired Persons
- Library Services | G2C - Government to Citizens | For Visually Impaired Persons
- Livelihood Program | G2C - Government to Citizens | For Visually Impaired Persons
- Orientation and Mobility Training | G2C - Government to Citizens | For Visually Impaired Persons
Housing and Settlements Development Office (UPAO) →
Services
- Building Material Assistance | G2C - Government to Citizens | For Urban Poor Residents/
- Deed of Sale, Deed of Usufruct, Contract to Sell, and Other Legal Documents for Awarded Homelot | G2C - Government to Citizens | For Beneficiaries of the Kaantabay Sa Kauswagan Program
- Homelot Application | G2C - Government to Citizens | For Urban poor families whose income is below P15,000.00 a month
- HSDO Certification for Building, Occupancy, Water, and Electrical Connection Permits | G2C - Government to Citizens | For Beneficiaries of homelots under the Kaantabay Program
- Release and Distribution of Titles to Fully Paid Beneficiaries | G2C - Government to Citizens | For Beneficiaries of the Program
- Relocation, Verification, Re-survey, or Subdivision Survey of Awarded Urban Poor Homelot | G2C - Government to Citizens | For Beneficiaries of homelots under the Kaantabay program
- Sketch Plan and Cost Estimates for Building Permit of Indigenous Housing Unit | G2C - Government to Citizens | For Beneficiaries under the Kaantabay program
Water Services Division →
Services
- Plumbing and Shallow Well Services | G2C - Government to Citizens | For Residents of Naga City
Share with your friends