Backup & Disaster Recovery
Know your business can recover when something goes wrong
Your files, systems, and day to day operations are too important to leave to guesswork. XenProtect helps reduce downtime, limit disruption, and give you more confidence that your business can get back on its feet when the unexpected happens.
Get clarity on your Recovery RiskXentric Solutions is always there when I need them. Amazing customer service, easy to get a hold of, extremely knowledgeable and always meet our needs. They always look out for our best interests when it comes to phones, security, servers and back-ups.Irene Herrera-YakhiKML
peace of mind, not guesswork
XenProtect helps businesses avoid finding out too late that their backup plan was not enough
Most business owners are not looking for “backup and disaster recovery” in technical terms. They are looking for peace of mind. They want to know that if a server fails, a file is deleted, a ransomware incident hits, or something important suddenly goes offline, the business is not left scrambling to figure out what happens next. That is the role XenProtect is meant to play. It helps bring more certainty to recovery so one bad event is less likely to turn into a much bigger business problem.
the blind spot
Most businesses do not think much about backup until something goes wrong
It is easy to assume this part of IT is handled.
Maybe files are syncing somewhere. Maybe backups were set up years ago. Maybe a dashboard says everything completed successfully. Maybe the subject only comes up when someone asks, “We are backed up, right?”
The problem is that most businesses never get a clear answer to the question that actually matters:
If something important went down tomorrow, how quickly and how completely could we recover?
That question usually stays in the background until there is real pressure. That is when uncertainty becomes expensive.
It feels handled
Something is backing up somewhere, so the risk fades into the background.
But it is not always clear
Most businesses are not fully sure what recovery would really look like.
Too late is a bad time to find out
Backup problems usually stay hidden until the business is under pressure.
Having a backup is not the same as being able to recover
This catches a lot of businesses off guard.
A backup can exist and still leave you in a bad position if recovery is slow, incomplete, confusing, or unclear. The real issue is not just whether data is being copied somewhere. It is whether your business can actually get back to work without major disruption.
That is where many backup strategies fall short. They create comfort on paper, but not enough confidence when something actually goes wrong.
XenProtect is built around a simpler outcome: helping your business recover with less downtime, less uncertainty, and less chaos.
what changes
What better backup and recovery actually gives you
Most businesses do not ignore this on purpose. The problem is usually that technology grows faster than protection does. Over time, accounts pile up, devices multiply, staff rely heavily on email and cloud tools, and new risks show up quietly in the background. The result is a business that feels functional on the surface, but less protected than it should be underneath.
Less Downtime
Problems are less likely to turn into long interruptions that drag the business to a stop.
Less Uncertainty
You are not left wondering what is recoverable, what comes back first, or how bad the disruption is going to be.
Less Stress When Something Breaks
Instead of trying to figure everything out in the moment, there is already a clearer path forward.
More Confidence in Your Business
You know an outage, hardware issue, or security event is less likely to throw everything into complete disorder.
the gap
The gap between what feels handled and what is actually protected
What many businesses think they have:
- We back things up
- Our files are in the cloud
- I am pretty sure that is covered
- Our last IT company set that up
- The backup says it completed
What they actually need:
- Confidence that important data can be recovered
- A clearer understanding of how bad an outage would be
- Less chance of being down for days
- Less reliance on hope during a crisis
- A business that can get back to work faster
This gap matters more than most people realize. It is also why backup can feel “handled” right up until the moment it is tested.
the service
XenProtect brings more certainty to an area most businesses rarely see clearly
XenProtect is Xentric’s backup and disaster recovery service. It is designed to help businesses protect important data, recover key systems, and avoid finding out too late that their recovery position was weaker than they thought.
Instead of treating backup like a checkbox, XenProtect is meant to support the bigger goal behind it: helping your business stay recoverable, more resilient, and less exposed to major disruption.
For most businesses, that is what matters. Not the technical label. Not the product name. The confidence that if something goes wrong, recovery is actually possible.
What helps recovery go more smoothly
Not everything in your business carries the same urgency. Some systems, files, and processes matter more than others. Recovery works better when priorities are clear.
When something breaks, nobody wants to invent the plan in real time. Recovery gets easier when there is already more structure around what happens next.
Backup gets weaker when it is patched together over time or left on autopilot. Recovery gets stronger when it is handled more intentionally and with clearer standards.
everyday scenarios
XenProtect helps when the business cannot afford to be left guessing
The value of backup and recovery is not limited to catastrophic events. It also matters in the kinds of situations businesses run into every day.
- A file gets deleted
- A server fails
- A system update causes problems
- A workstation crashes
- Data becomes corrupted
- A ransomware incident affects access to important systems
- A natural disaster interrupts normal operations
In each case, the question is not just whether something is stored locally or in cloud backup. The question is whether the business can recover in a way that limits disruption and gets people working again.
That is the real point of XenProtect.
put a number on it
What can downtime cost you?
Downtime has a price even when the cause feels minor. Most owners have never put a number to it. Move the sliders to match your business for a rough estimate of what a single outage costs.
This is a conservative figure, based on lost revenue and recovery time only. It does not account for lost productivity, missed opportunities, or damage to your reputation, so your real exposure is usually higher. The goal here is not to alarm you, just to make a cost that normally stays out of sight easier to see.
Downtime cost calculator
Downtime has a price even when the cause feels minor. Set the sliders to match your business for a quick estimate of what an outage costs you.
Total cost of downtime
Lost revenue
System recovery
How this is calculated. Revenue figures are based on 250 working days a year at 8 hours a day. Recovery cost is your labor hours times your hourly rate.
This is a simple illustration, not a full accounting. It does not include lost employee productivity, missed opportunities, reputational damage, or the cost of data that cannot be recovered, so your real exposure is likely higher than the figure above.
confidence over hope
You should not have to hope your business can recover
For many business owners, this is one of those areas that sits quietly in the background. It is hard to measure day to day, easy to assume is covered, and usually only gets real attention when something goes wrong.
That is exactly why it matters.
You should not have to rely on vague answers, old assumptions, or a general feeling that backup is probably in place. You should be able to feel more confident that if something important happens, the business is in a better position to recover.
That confidence changes how problems feel when they happen.
Less panic. Less confusion. Less disruption. More clarity around what comes next.
the bigger picture
Better backup is really about business continuity
Keeping things running when disaster strikes
When recovery is handled well, the business feels more stable. Problems are easier to contain. Outages are less likely to spiral. Important systems and data are less likely to become single points of stress.
That is why XenProtect is not just about saving copies of files. It is about helping the business stay functional when technology does not go according to plan.
client experiences
We've got you covered
Xentric Solutions has been awarded “Top 19 Managed Provider” in Los Angeles and “Pioneer 250” in North America.
“Xentric's knowledge in tech and business has been an integral part of my company's growth.”
Trent TribeGrace Marketing Co.“Xentric upgraded all my inhouse computing from multiple physical servers to one virtualized server and switched us from traditional phone system to an internet phone system. Since then, Xentric has provided consistent, reliable support for all hardware needs.”
Tim CotterCotter Church Supplies, Inc“One million percent recommend Xentric Solutions! They know their stuff, work hard to provide the best customer service possible, and make themselves available when you need them most.”
Karla WaymireWaymire Law Group, APC“I manage IT for a multi-location health care provider, so it’s hard for me to oversee each location in real-time. Xentric Solutions has been a savior for me and my company.”
Arthur OganesyanAll For Health, Health For All, Inc.“We use Xentric for all our business IT needs. They always provide excellent customer service and are very professional.”
Sarkis T.Loyalty Auto“I started my relationship with Xentric Solutions when I opened my law firm. Without their help, I would not have been able to fulfill the everyday needs of my office, while also ensuring the safety and confidentiality of my clients' personal information. During the last 5 years as my business grew, the ease with which I was able to adapt to changes really set me apart from my competitors. My firm would not have made it through the Pandemic without the help from Xentric Solutions.”
Nikki GrigoryanGrigoryan Law“We are so pleased and thankful for the outstanding service Arthur & his team have provided us since day 1.”
Leyla ZerehiZerehi Waymire Trial Attorneys“Extremely knowledgeable in the field of cybersecurity for small businesses. I was left with confidence that I am in good hands with Xentric Solutions.”
Louis T.Strategic Legal Counseling“For over a decade, Xentric Systems has been a trusted technology partner for Artisan House. Their exceptional technical expertise, responsiveness, and dedication have consistently exceeded our expectations.”
John ShillingArtisan House“Super personalized experience. Communication was quick, easy, and to the point. As soon as I told Xentric my needs, they sent me the best options, and made sure that I was set up and ready to go ASAP.”
Michelle NabatiNabati Law“As a small business owner, I am impressed with the competitive prices, excellent professional service, and quick turn-around time with Xentric Solutions.”
Alex TsimanisLaw Office of Alexander Tsimanis, APC“Working with George was very easy. They say they want partners, not customers, and this is truly how they relate. I am looking forward to continuing the relationship.”
Donna PenickNorth Valley Christian School“When a weekend flood emergency knocked our network offline, Xentric Solutions brought in replacement enterprise equipment, configured them and had us back up and running by 4 AM Monday morning.”
Steve DavisIT Director“Xentric Solutions has been handling our IT needs for years. They are extremely helpful, responsive, professional and always looking out for our best interests. We don't know where we would be without their assistance and support.”
Guadalupe BarraganBarragan & Satzman, LLP faq
Frequently Asked Questions about XenProtect backup and disaster recovery
If you are evaluating backup and disaster recovery, the questions are usually less technical than people think. Most of them come back to downtime, recoverability, and whether your business is truly protected in the ways that matter.
If you want confident data protection, let’s talk
Start with a conversation about recovery risk
If something important went down tomorrow, would your business know what happens next? Let’s look at where recovery risk exists in your environment, how exposed the business may be, and whether XenProtect is the right fit for helping you reduce downtime and recover with more confidence.
“Super personalized experience. Communication was quick, easy, and to the point. As soon as I told Xentric my needs, they sent me the best options, and made sure that I was set up and ready to go ASAP.”